INNtegrate offers a completely custom solution. Your phones can be automatically set up to transfer calls to us or
you can maintain the control of when you would like us to answer.
With simple online booking systems your guests can book their own
stay or utilizing the same interface we can book it for them ensuring that
we are always in sync.
Call forward no answer
Call forward/no answer is a simple
solution that forwards your phone automatically if you are unable to
answer the phone in a predetermined number of rings. This is perfect
for those times when you just can't get to the phone or have a guest
in need of your attention.
Call Forward Busy
Never have your guests hear a busy signal
again. Calls automatically route to
INNtegrate in the event
you are on the phone. INNtegrate has 48 incoming lines and
is able to handle multiple simultaneous calls for our clients, its
like having your own switchboard without all of the cost for
additional lines. We can pick up the extra traffic for you during
your busiest peaks .
Keep control of when we answer and use us as
much or as little as you choose. With manual forwarding you simply
send your calls to us when you need to. No more hurried
lunches or take a few extra minutes to work on your bookings in peace
while we handle your calls.
INNtegrate has teamed up with
bookingcenter.com to offer what we
feel is the most comprehensive and user friendly service available.
With this service you can easily manage all of your bookings online
and provide access for your guests to check availability without the
need to call in. Simple and fast the system also allows you to
take a booking and confirm if it was submitted by a guest online. Online reports provide you with your peak times and where the
majority of your bookings are coming from.
Flexible message Delivery ( Email , Fax , Text , Call In etc.
Convenience is our focus. When we take a
message for you we need to get you the information in a fast ,
reliable and above user friendly fashion. INNtegrate
your messages using email , text messaging or fax, if that isn't
convenient your can collect your own messages through our web portal
or just call in and have one of our friendly operators relay the
call to you.
Online message recordings
INNtegrate records all of your calls
whether you need to retrieve them to verify information or for
quality control. Every call we take is recorded and archived for up
to 3 months.