Call forward no answer
Call forward/no answer is a simple solution that forwards your phone automatically if you are unable to answer the phone in a predetermined number of rings. This is perfect for those times when you just can't get to the phone or have a guest in need of your attention.

Call Forward Busy
Never have your guests hear a busy signal again. Calls automatically route to INNtegrate in the event you are on the phone. INNtegrate has 48 incoming lines and is able to handle multiple simultaneous calls for our clients, its like having your own switchboard without all of the cost for additional lines. We can pick up the extra traffic for you during your busiest peaks .

Manual forwarding
Keep control of when we answer and use us as much or as little as you choose. With manual forwarding you simply send your calls to us when you need to.  No more hurried lunches or take a few extra minutes to work on your bookings in peace while we handle your calls.

Online booking
INNtegrate has teamed up with bookingcenter.com to offer what we feel is the most comprehensive and user friendly service available.  With this service you can easily manage all of your bookings online and provide access for your guests to check availability without the need to call in.  Simple and fast the system also allows you to take a booking and confirm if it was submitted by a guest online. Online reports provide you with your peak times and where the majority of your bookings are coming from.

Flexible message Delivery ( Email , Fax , Text , Call In etc.  )
Convenience is our focus. When we take a message for you we need to get you the information in a fast , reliable and above user friendly fashion. INNtegrate can deliver your messages using email , text messaging or fax, if that isn't convenient your can collect your own messages through our web portal or just call in and have one of our friendly operators relay the call to you.

Online message recordings
INNtegrate records all of your calls whether you need to retrieve them to verify information or for quality control. Every call we take is recorded and archived for up to 3 months.